From audits to billing and reporting to collections, we’ve got you covered.

Professional Office Solutions has served the medical community with coding, billing, EMR and technical services for over 14 years. We have expertise in many specialties including Cardiology, Cardiovascular Surgery, Radiation Oncology, Family Practice, Dermatology, Internal Medicine and OB-GYN.

Everyone on our team has over seven years in medical coding and billing experience, with the majority of our staff being Certified Professional Coders (CPCs) or holding Billing and Coding Diplomas. We have extensive knowledge and experience working with Medicare, Medicaid and other government and private payers.

Our mission is to provide medical practices with top quality billing services while maximizing your revenue. Our personalized attention makes us an extension of your team. You can trust us to quickly and efficiently handle your billing needs, patient inquiries and collection requirements.

Creative Support Solutions, LLC (CSS) purchased Professional Office Solutions, LLC in 2016 and Amerimed Billing & Consulting in 2015. CSS is proud of its personnel and the way in which the various medical practices are managed to ensure the highest level of allowable medical collections. CSS has also created credentialing software which allows us to speed up the credentialing process.

OUR TEAM

MARNELL ROBERTSON

PRESIDENT

Marnell has been working in the billing field for more than 35 years. She began medical billing in 1969 when working with her mother who was the billing clerk for a local physician. Since that time, Marnell has worked both in the mental health and regulated utility billing fields. She is the President of Creative Support Solutions, Amerimed Billing and Consulting and Professional Office Solutions.

JAMIE MILLER

EXECUTIVE DIRECTOR

Jamie is the Executive Director of CSS, POS and Amerimed and oversees the day-to-day operations of billing services. She has worked in the regulated and utility billing field for more than 25 years. She ensures that all new clients are properly established in the billing systems and oversees the daily operations of the POS and Amerimed teams. Jamie obtained her CPC–A in 2017.

BARBARA DIRENZO

DIRECTOR OF QUALITY ASSURANCE

Barbara oversees the entire billing process for accuracy and timeliness of claims. She received her CPC in 2015. Barbara has a Master’s in Business Administration from Waynesburg University and has worked many years in the utility and regulated billing fields. Barbara is well versed in the billing services required by the Indian Health Services (IHS) and in the billing of X-ray, ultrasound and general medical services.

DYANA HALL

OPERATIONS MANAGER

Dyana began working for Professional Office Solutions in January 2006. She is responsible for overseeing day-to-day billing services. Dyana has extensive billing experience including in internal medicine, podiatry, chiropractic and rural health with more than 25 years of medical industry experience ranging from billing, insurance processing and office management. She has a bachelor’s in Business Administration from Georgetown College and received her CPC in 2006.